The customer service that I received from Alpha Flight Guru was excellent. Within a day all of our flights were booked. I even received a phone call to ensure that the dates were correct even though we live in Australia. I had checked the prices for Business Class air fares to the UK before I contacted Alpha Flight Guru so I could compare the price offered by them. We saved about 5000 for the 2 tickets. I would certainly use Alpha Flight Guru again next time we fly. I have already recommended them to other people. ~ Jan S.
Had combination Business Class flights Australia to Bangkok return & First Class Bangkok to london return for my wife & me all booked in July 2013 for trip Oct. 2013. Due to leave Australia Thurs 5 Oct. Found out evening Tues. 3 Oct .that flights had been cancelled due to some glitch in the system!!. Reassured by my guru Robert Carbone to sit tight & all would be fixed. In less than 36 hrs he had flights organized Australia to Hong Kong Business then HK to London First Class leaving Thurs .5 Oct !! Fantastic airline & a great trip. I had previously booked a 2 day stay in Bangkok on the way home in late Oct ( original booking was with Thai ) Robert arranged return travel First Class London to HK, then Business to Bangkok. Had 2 days in Bangkok then home BK to Singapore & Sing. to Australia Business. We were kept informed of what was happening at every stage. He even gave me his cell phone No to contact him!! We were reassured that none of all this rearranging would cost us a cent, & all their communications were always expressing their regret that this situation had occurred. NEVER had that level of service from any travel agent or airline in 30 years of International travel. Now a fan of AFG for life. To know that you will not be abandoned or passed along a line of people with no one accepting responsibility or caring about your predicament that is not your fault is IMMENSELY reassuring. If you are not booking your International airfares through AFG then you are REALLY missing out on an incredible deal. At the end when I got home, was even offered a discount on my next booking to compensate for all the problems I had!! . It just does not get any better than that .All the flights are real & no different to a flight you would take for twice the cost. The ONLY downside is not being able to claim Frequent Flyer Points, but at the savings you are making on the flights — WHO CARES!! Forget your Travel agent, get on to AFG & get a fantastic deal. ~ Jeff T.
I can most certainly recommend Gary from Alpha Flight Guru and look forward to working with them in the future. ~ D. Walser
I have been using Alpha Flight Guru for all my business travel requirements for over three years and have never been let down! My business requires extensive international travel and multi stop flights. It’s extremely important that I have someone that I can trust to take care of my flights – especially at short notice!Gary and his team know and understand my travel needs and have always delivered personalized efficient and cost effective solutions, 24 hours a day, 7 days a week. This means I can always count on their highly professional approach to all my travel needs. ~ Anonymous
First time in a hurry to get to UK and they found me a flight with China Southern . Price was brilliant and to be honest service not bad at all, I would not complain about anything because of the price. Second time they flew me with a number of airlines (again I gave them little time to sort for me) and everything was perfect. I know many will say “Be careful” using these guys or whatever, but to be honest I had no drama and they worked closely with me to help in what were difficult times. I will use them again without hesitation. ~ Ali S.