I thought with handling “last minutes” in the morning….I might not have
time to thank you, for your superior knowledge, services and attention to
detail, before we depart.
Kudos to you.
later, ~ Carole Y.
ps. We’ll lift a pint for you at Oktoberfest.
Have just read you dissertation re Robert Carbone of Alpha Flight Guru & would like to add my own experience in dealing with this amazing person in AFG. I have now done 2 trips using AFG. The first was from sydney to london return in Sept. 2013. I had booked 5 months previously & all looked well. However, less than 2 DAYS before I was due to leave ( I was travelling for the birth of our first grandchild )imagine my horror to find the ENTIRE RETURN TRIP had been cancelled !! Got on the phone to Robert Carbone & things really got moving. Had my wife & I on another flight ( Cathay ) Business to Hong Kong the HK to London FIRST CLASS within 24 hrs. ~ Jeff T.
So, this one is for you Robert. A huge thank you. A good online social reputation begins and ends with good employees delivering remarkable products or services, especially in the era of peer product review websites where potential customers are doing due diligence. Robert delivered exceptional service and if you need an agent who will go the extra mile, email him Robert at Alphaflightguru.com and tell him I sent you. ~ Anonymous
Our agent, Rex, was very accessible and worked very hard to get us everything we needed, which was a tall order–my husband and I were returning from our trip on different times and to different cities. Rex got everything all worked out for us perfectly! Would definitely use AFG again. ~Jenny F.
Alpha Flight Guru were fantastic. Easy to deal with & they actually like talking on the phone, which is a plus for me. Organised our business class flights to the US with no hassles. You have to be a bit flexible on the dates you want to go & return, but I got the dates we wanted to travel both to the US & back to Australia. They were gold. Definitely recommend using their service. We will be using them again in the future & I have recommended them to all my friends & family. ~ Moira H.