Ticketing Team Member

POSITION TITLE: Ticketing Team Member

START: Immediately

HOURS: Tuesday to Saturday 9:00am to 6:00pm

RATE OF PAY: Competitive salary based on experience

Luxury Travel Firm’s San Francisco Headquarters is seeking a Team Member for the ticketing department who is looking to make a career in the travel industry. We are looking for a professional, detail oriented, computer savvy individual who is interested in working in a fast paced company with amazing potential for growth.


  • Ticketing specific flights for clients
  • Handling flight cancellations and re-bookings
  • Accounts Receivable: processing client charges, refunds, and adjustments
  • Accounts Payable: tracking and reviewing sales agent commissions and salary calculations
  • Communicating with sales agents and airlines in regards to client preferences and requests
  • Minor inventory management and posting purchase transactions to online database
  • Utilizing company’s customized business interface: Sales force
  • Maintaining and updating client file system

Must Haves

  • Day to Day office environment experience
  • Sitting at a desk, filtering 400+ emails daily
  • Experience working in a team
  • Experience handling difficult situations over the phone
  • Experience with time sensitive tasks

If you meet the below criteria, then this position is for you!

  • Professional, Organized, and Efficient
  • Have excellent computer skills including: Microsoft Office Suite & Online Cloud Interface such as Sales force
  • Interested in a fast-paced business environment that is constantly growing
  • Strong work ethic
  • Dependable
  • Flexible
  • Profound attention to detail
  • Excellent written and verbal communication skills
  • Excel under pressure
  • Astute decision making ability

The Perks

  • Opportunity to work in an exciting industry
  • Challenging and rewarding duties
  • Competitive salary with monthly bonus incentives
  • Subsidized medical & dental available

To apply for this position, please submit cover letter with salary requirements and your resume to shanna@alphaflightguru.com