International Etiquette: Part II
In Part I of International Etiquette, we discussed some of the sticking points of doing business in Chinese, German and Indian cultures. After all, a wise business person knows that understanding the context of a situation allows for improved negotiations and higher productivity! In this snippet, we’ll examine a few more interesting pieces of advice for doing business in areas elsewhere in the world.
In Japan, business is done on a more formal plain than in the US and most European countries. Business attire should be formal and will include a pressed dark suit and freshly polished shoes. Women are encouraged to dress modestly, with tied back hair and minimal jewelry, but are expected to bevery fashion conscious. Giving and receiving business cards (a must do in Japanese culture) requires the use of both hands, and do not shake your counterparts hand unless they initiate the gesture.
For Brazilians, much of business is based on personal relationships and group benefit. For instance, the representative with whom they are dealing is more important than the company and understanding who the representative is on a personal level is necessary before engaging in highly productive business. Although meetings are generally informal and interruptions are considered appropriate, one should never demonstrate frustration or impatience. Likewise, it is still appropriate to wear formal business attire and women should present themselves with a polished, feminine look.
In accordance with “la dolce vita,” Italians appreciate personal relationships and taking their time. Decisions are rarely made on the spot and high-pressure tactics will only lead to failure. As fashion is a trademark of Italy, businessmen and women should wear on-trend clothes and be cognizant that subtle displays of wealth, such as wearing a high-end watch, will translate to power in the business arena.
Wherever you’re going, whatever you’re doing, hosts will always be appreciative of your attempts to assimilate into their culture. Such displays, even when done incorrectly, demonstrate humility and respect – attributes that translate in every language and culture around the globe.