International Etiquette: Part I
In some respects, business etiquette seems to have gone by the wayside in the States, what with the likes of Zuckerberg arriving to IPO meetings in his signature blue hoodie. Although we see it as a mere shift in culture, as opposed to some inherently evil force, it’s important to understand that not all areas of the world are moving in that same casual direction. In fact, it’s critical to understand the culture and etiquette of wherever your business class ticket may be taking you. So here are a few tips to help you out!
In Chinese culture, it is impolite to use a negative reply such as “no,” even if you disagree. Instead, opt for a words such as “maybe,” “perhaps” or “that’s a possibility.” Just remember though that these words, when said back to you, are also indicating a negative response!
In Germany, you should always be on time or early, but never late. Doing so indicates a lack of respect for the other person’s time and will very likely start your meeting off on the wrong foot. The Germans, more so than any other culture, appreciate concise planning and structured living. Finally, do not be offended by bluntness, Germans expound and expect direct communication.
In India, an understanding of hierarchy will come in especially useful. When you enter a business meeting, it is important to greet individuals in order of their superiority. Formal titles are essential and business cards should be at the ready. When eating or exchanging items, be sure to give and receive with your right hand, as the left hand is considered unclean in Muslim nations.
Following these few guidelines will help keep you on track and in good graces with your business associates. Stay tuned, as we’ll be bringing you additional cultural etiquette tidbits in Part II!